Selected product and delivery work, with the role, intervention and reported outcome made explicit. Employer detail is withheld where public association has not been approved.
Elvis Tapfumanei
Colloxa is AI governance infrastructure being built for regulated enterprises: a control-and-evidence layer designed to evaluate AI interactions, apply organisational policy, route exceptions and preserve decision records.
My role spans product strategy, governance design, delivery, enterprise-pilot definition and the operating model that connects policy decisions to technical implementation.
Visit ColloxaProfessional chronology
March 2026 to present
Current roleCoordinate delivery across engineering and support teams covering DevOps, automation, in-house engineering, technology support and helpdesk work. The role connects Product, Engineering, Operations and business stakeholders through planning, dependency management, delivery reporting and risk escalation.
March 2024 to February 2026
Coordinated process and tooling initiatives across business teams, translating operational needs into structured requirements, workflows, UAT plans and technical delivery work.
April 2023 to March 2024
Led payment and commerce platform delivery across distributed teams in the UK, Portugal and South Africa, managing delivery flow, technical dependencies, release planning and decision-ready reporting.
March 2022 to March 2023
Managed product delivery across fintech, loyalty and hospitality platforms, including API integration work with more than 15 retail partners and feature prioritisation across eight major releases.
Earlier operations and delivery work
Earlier work at Network of Lawyers, ChatFind and other technology and customer-operations environments established the process discipline and delivery judgement that inform the current work.
Selected case studies
Employer work is anonymised where public association or technical detail has not been separately approved.
Problem
Quality reviews depended on manual evaluation, varied between reviewers and required significant time to complete.
Role and intervention
Delivery, workflow design and cross-functional implementation. Helped shape and deliver an internal workflow that evaluates call transcripts, provides structured scoring, supports human adjustment and produces role-appropriate reporting.
Outcome
Internal reporting showed a 75% reduction in QA evaluation time and US$12k in annual operating cost avoided.
Employer project name and sensitive implementation detail withheld.
Problem
Initiative prioritisation depended on inconsistent judgement and fragmented discussion.
Role and intervention
Requirements, delivery coordination and decision-model implementation. Helped establish a structured workflow for assessing business impact, urgency and organisational value.
Outcome
Reduced planning friction and improved the consistency of prioritisation conversations.
Presented as an anonymised internal workflow.
Problem
Registration required manual verification and movement of information across multiple systems.
Role and intervention
Solution implementation, requirements engineering and process automation. Delivered a bilingual registration workflow with RPA verification, profession-specific pathways and APIs connecting five systems.
Outcome
Processed more than 10,000 registrations, achieved 95% automation and reduced approval time from two weeks to 48 hours.
Technology: RPA, Microsoft Power Automate, API integration
Product in development
A business decision-training platform for practising judgement under pressure.
Run realistic simulations. Make the call. Measure decision quality.
StudyChops trains business judgement under pressure. People work through realistic simulations, make decisions under uncertainty, receive immediate feedback and see a Decision Quality Score before costly mistakes happen in the real world.
Visit StudyChopsNext decision
An execution assessment maps the decisions, owners, controls and records behind the outcome the organisation needs to prove.